Cisco Certified Support Technician: Cybersecurity

Gain a solid foundation in cybersecurity principles and concepts.

Close up of hands typing on a laptop.

Course details

Course duration:

10 weeks

Assessment & awards:

Cisco Certified Support Technician: Cybersecurity

Method of Study

Online, part-time 

Register for Course

New users will need to create a free account and fill in a short form on FETCH, Ireland's Further Education and Training Hub.

This course operates on a fixed intake basis, with the course beginning on specific dates throughout the year. 

We will announce the next date for this course on this page and open pre-registration before the course is due to begin.

Course Description

This  course is designed to provide learners with basic knowledge and practical skills in cybersecurity, specifically within Cisco networking environments. The course covers essential security principles, basic network security concepts, endpoint security, vulnerability assessment and risk management, and incident handling.

By the end of the course, you will be able to:

  • Grasp fundamental principles of cybersecurity, including confidentiality, integrity, and availability (CIA triad), as well as concepts like defence-in-depth and least privilege.
  • Understand network security fundamentals, such as access control, authentication, authorization, encryption, and network segmentation.
  • Secure endpoints (e.g., computers, mobile devices) through techniques like antivirus software, host-based firewalls, endpoint detection and response (EDR), and secure configuration management.
  • Use vulnerability scanning tools, risk assessment methodologies, and risk treatment strategies.
  • Effectively respond to cybersecurity incidents, including incident detection, analysis, containment, eradication, and recovery. 
  • Understand concepts such as; incident response frameworks, incident classification, and incident documentation.
  • Apply your knowledge of security principles, network security concepts, endpoint security, vulnerability assessment, risk management, and incident handling in real-world scenarios.
  • Apply critical thinking and problem-solving skills essential for diagnosing and resolving cybersecurity issues effectively. You will know how to analyse complex security problems and develop appropriate solutions.

How it Works

Who can take this course?

This course is available to all adults over the age of 18 resident in the Republic of Ireland.

How do I sign up?

You can sign up for this course by visiting FETCH, Irelands Further Education and Training Hub. You will have to register for an account before you can begin the course.

Who is the provider for this course?

The provider for this course is Cenit College, and your learning will be delivered through the eCollege online learning environment. When you complete your application you will receive an email with your access details, and when you log into the platform you will see details of how to contact your course tutor. You can contact your course tutor at any time, or reach out to Cenit College directly at 

Does the course have prerequisites? 

In order to excel in this course, it is recommended that you have prior experience in ICT and in particular, networking. If you need to acquire this experience first, you can sign up for one of the following courses on eCollege:

Does this course have tutor support?

Yes, this course is supported by an online tutor who you will have access to during the course.

What is the exam like on this course?

This exam for this course is fully online and is proctored. The exam duration is 50 minutes with 35-50 questions. 

Do I need specific hardware or software?

You will require access to a PC or laptop running a supported version of Microsoft Windows (the most recent version is Windows 11) or MacOS (the most recent version is Sonoma).

The tutor may advise the downloading and installing of additional free or open-source applications throughout the course.