Course Description
This course is designed to equip learners with the skills and knowledge to effectively manage and lead teams in a professional setting. Through a series of modules, you will learn the key concepts, strategies, and practical techniques needed to enhance your team management capabilities. This course aims to provide you with the necessary tools to foster collaboration, resolve conflicts, and create a positive and productive team environment.
This is a short course with approximately four hours of learning content. You will have access to the course for four weeks so that you can complete it at your own pace.
Upon completion of this course you will be able to:
- Understand the role of empathy in the workplace and how to apply it to foster a supportive and collaborative work environment
- Develop effective strategies for building and maintaining positive relationships in the workplace
- Employ conflict resolution techniques that can be used to address and resolve disputes with co-workers effectively